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When you call us directly at (860) 767-8888 you won't encounter a frustrating robotic phone tree - you'll be connected directly to one of our excellent representatives from a small shoreline town known as Old Saybrook, CT. We're a small, woman-owned, American based company - with truly American ideals. We love our products, and we hope you will too.

When you buy from, you're helping support a small stateside business. Your purchase supports families in the community we love. We hope your purchase is the start of a wonderful friendship.

If you have any questions about any of our products - batteries, flashlights, or anything else - please feel free to contact us! We have a 100% satisfaction guarantee - If an item does not meet with your satisfaction for any reason, you are welcome to return it within 7 days.

Call Us:

Monday - Friday | 9am - 5pm EST

Phone: (860) 767-8888

Fax: (860) 540-1172

Chat with Us:

Monday - Friday | 9am - 5pm EST

Click the chat bubble in the bottom right corner of your screen to start a conversation with one of our knowledgeable customer service representatives or click here to access our support portal

Email Us:

Choose one of our quick topics below, or Send Mail Directly

Write to Us:

52 Donnelley Rd.
Old Saybrook, CT 06475 USA

We're here to help:

impac is a CCR Registered, SMALL, WOMAN-OWNED BUSINESS CAGE: 559Q3 DUNS: 141798558

Employment Opportunities: is actively seeking qualified applicants! We currently have openings in Customer Service and Sales positions. Requirements for both jobs include excellent computer skills, the ability to play nice with others, show up on time and work hard.
Please email us if you're located in the Connecticut Shoreline area and seeking employment. Employment Inquiry
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